What must a funeral director disclose before a family selects funeral merchandise?

A funeral director is required to disclose all costs associated with the services and merchandise before a family makes a selection. This requirement ensures transparency and helps families make informed decisions about their options, especially as funeral expenses can vary greatly. The Funeral Rule, established by the Federal Trade Commission, mandates that consumers receive clear information about prices upfront. This includes detailed disclosures of the costs of funeral services, caskets, and any other merchandise being offered. By providing this information ahead of selection, families are better equipped to understand their financial obligations and can choose items that fit within their budget.

The other aspects mentioned, such as the reputation of the merchandise manufacturer, the average lifespan of the merchandise, and the financial stability of the funeral home, may have their importance in the selection process, but they are not explicitly required disclosures under the current regulations governing funeral service practices. The focus is placed on cost transparency to protect consumers and ensure they are fully aware of the expenses they will incur.