What must happen if a funeral service is not provided as agreed in a contract?

If a funeral service is not provided as agreed in the contract, the funeral provider is obligated to offer a refund or remedy. This requirement is rooted in contract law, which holds that both parties are expected to fulfill their obligations as specified in their agreement. When a funeral home fails to deliver the services promised, it breaches the contract, and the family has the right to seek restitution.

Offering a refund or a remedy is an essential part of maintaining ethical standards and trust between the funeral service provider and families they serve. By doing so, the provider acknowledges the importance of honoring agreements made with clients and upholding consumer rights.

This expectation ensures that families are not left without support or recourse when the services they have contracted for are not fulfilled. It emphasizes the importance of accountability in the funeral industry, which is crucial given the sensitive nature of the services provided.