When is a funeral provider allowed to charge a non-refundable deposit?

A funeral provider is permitted to charge a non-refundable deposit when it is specifically stated in the service contract. This stipulation is crucial because it ensures that both the funeral provider and the consumer have a clear understanding of the terms agreed upon. The service contract serves as a legal document that outlines all terms of the services to be provided, including financial obligations.

A non-refundable deposit is typically used to secure the service and cover costs incurred by the funeral provider in preparation for the service, such as scheduling, purchasing necessary goods, or reserving facilities. Therefore, having explicit language in the contract about the deposit protects the interests of the funeral provider while also informing the client of their financial commitment. This transparency helps prevent misunderstandings and ensures that the client knows what to expect financially before committing to services.